Frequently Asked Questions

ForecourtIQ is an intelligent sales alert system designed specifically for car dealerships. It uses your existing CCTV cameras or our recommended camera systems to automatically detect when customers arrive on your forecourt and instantly alerts your sales team via smartphone, tablet, or desktop notification.

No! ForecourtIQ works with your existing CCTV infrastructure. If you already have cameras covering your forecourt, we can integrate with them. Alternatively, we can recommend suitable camera systems if you need to upgrade or add coverage.

ForecourtIQ uses advanced artificial intelligence and computer vision to analyse video feeds from your cameras to identify when a customer is on the forecourt. When a customer is detected, the system sends instant alerts to your designated sales team members.

ForecourtIQ is designed to minimise false alerts. The AI is trained to distinguish between humans from cars, shadows, rain and other false positives. However, we continuously refine the system based on real-world feedback to improve accuracy.

Alerts are typically sent within seconds of a customer being detected on the forecourt. The system sends notifications to your team's devices (smartphones, tablets, or desktops) instantly, enabling your salespeople to engage with customers at the optimal moment.

Yes, data security is a top priority. All video feeds and customer data are encrypted and processed securely. We comply with UK GDPR regulations and industry best practices for data protection. All video footage is processed on your own site.

We offer flexible pricing plans tailored to dealership size and needs. Contact us for a personalised quote. We believe in demonstrating value first - that's why we offer a demo so you can better understand the system before committing.

Installation is typically quick and straightforward. If you're using existing cameras, integration can often be completed within a few hours. Our team will guide you through the setup process and ensure everything is working optimally.

We provide comprehensive ongoing support including technical assistance, system optimization, and regular updates. Our team is available to help you get the most out of ForecourtIQ and ensure your system continues to perform at its best.