Terms of Service

Welcome to ForecourtIQ ("we", "us", "our"). These Terms of Service ("Terms") govern your access to and use of our products, services, and website at www.forecourtiq.co.uk (the "Site"), including any associated software, analytics dashboard, alerts, integrations, and support services (collectively the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By using the Services, you confirm that you:

• are at least 18 years old;
• have the legal capacity to enter into binding contracts; and
• agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, you must not use the Services.

2. Services Overview

ForecourtIQ provides AI-powered detection technology that monitors vehicle forecourts and alerts your team when a potential customer arrives, enabling rapid engagement and improved sales opportunities. Our Services may include:

• AI human detection using existing CCTV technology;
• instant alert notifications (e.g., via Microsoft Teams);
• analytical insights and performance metrics;
• integrations with third-party platforms as agreed.

We reserve the right to modify or discontinue any aspect of the Services at any time.

3. User Accounts

To access certain parts of the Services, you may be required to create an account and provide accurate, complete information.

You are responsible for:

• safeguarding your login credentials;
• all activity under your account;
• notifying us immediately if your account is compromised.

We may suspend or terminate accounts that violate these Terms or pose security concerns.

4. Fees and Payment

If you subscribe to a paid plan or purchase Services:

• you agree to pay all applicable fees and taxes;
• billing details must be up-to-date and accurate;
• payments are non-refundable except as required by law or as agreed in writing.

We reserve the right to change prices at any time with reasonable notice.

5. Use of the Services

You agree to:

• use the Services lawfully and only for their intended purpose;
• comply with all applicable UK laws and regulations, including privacy and data protection laws;
• refrain from reverse-engineering, copying, or creating derivative works of any part of the Service.

You are responsible for securing your hardware, networks, and any data you input into the Services.

6. Intellectual Property

All intellectual property rights in the Services, technology, software, branding, and content are owned by ForecourtIQ or its licensors.

You are granted a limited, non-exclusive, non-transferable licence to use the Services solely for your internal business purposes. No rights are transferred unless expressly stated.

7. Privacy and Data Protection

Your use of personal data is governed by our Privacy Policy, which explains:

• how we collect, use, and share personal data;
• your rights with respect to your personal data; and
• how we comply with UK GDPR and applicable privacy laws.

By using our Services, you consent to our data practices as described in the Privacy Policy.

8. Third-Party Integrations

Our Services may integrate with third-party platforms (e.g., Microsoft Teams). Your use of such integrations may be subject to additional terms from those third parties.

We are not responsible for the performance or security of third-party services.

9. Limitation of Liability

To the fullest extent permitted by law, ForecourtIQ and its representatives will not be liable for:

• indirect, incidental, special, or consequential losses;
• loss of profits, data, reputation, or business interruptions;
• any losses arising from unauthorised access or use of the Services.

Our total liability under these Terms shall not exceed the total fees paid by you for the Services in the 12 months prior to the claim.

10. Disclaimer of Warranties

The Services are provided "as is" and "as available." We make no express or implied warranties, including:

• that the Services will meet your requirements;
• that the Services will be secure, error-free, or uninterrupted.

Some jurisdictions do not permit certain disclaimers, so these may not apply in full where prohibited.

11. Termination

Either party may terminate Services by:

• providing notice as required by your agreement or subscription plan; or
• ceasing to use the Services.

Termination does not relieve you of outstanding payment obligations or sections that are intended to survive termination, such as intellectual property rights and limitation of liability.

12. Changes to These Terms

We may update these Terms from time to time. When changes are made:

• we will post the updated Terms on the Site with a new "Last Updated" date;
• continued use of the Services constitutes your acceptance of the revised Terms.

13. Governing Law & Jurisdiction

These Terms are governed by English law and you agree to the non-exclusive jurisdiction of the courts of England and Wales.

14. Contact Information

If you have questions about these Terms, please contact us at: [email protected]